Which problem-solving step involves analyzing the issue presented?

The step that involves analyzing the issue presented is the one that is specifically focused on understanding the problem in depth. Analyzing the problem involves breaking down the components of the issue, identifying root causes, and gaining a comprehensive understanding of the situation. This step is crucial because it lays the foundation for all subsequent actions in the problem-solving process.

By thoroughly analyzing the problem, officers can gather relevant data, assess the context, and recognize underlying patterns or trends that may not be immediately apparent. This creates a more informed basis for deciding on alternatives and subsequent steps to take, ensuring that solutions are effectively targeted at the real issues at hand.

In the context of the other options, identifying the problem is about recognizing that there is an issue to address, while developing alternatives is about brainstorming and considering different ways to resolve the problem. Evaluating effectiveness comes later, focusing on assessing whether implemented solutions achieved desired outcomes. Each step is essential in the overall problem-solving framework, but analyzing the problem is the critical step that informs and influences the rest of the process.